All we want is a hotel room of a 5 star standatd which we paid for. We had a booking in the Brazilian restaurant tonight but as the AC was broken as well we were so hot we could not finish our meal. Leaky shower and AC, stained furniture,broken fan, black dirty grout but worse of all not only does the AC leak, it does not work so my three young children can not sleep. So after loosing half a day packing, Checking out and waiting to check in again we were given a room of a worse standard. I made it clear several times that I did not want to move if the new room was of the same standard and was assured it would be better. I specifically asked to check the new room first and was told it was not possible. After requesting a room in a better condition the next day was told to check out at 12 noon and check in again at 3.30pm. Shower had broken tiles and holes, black grout, dirty walls to name a few items. Hilton Grand Vacations Club on the Las Vegas StripĬhecked in on 14th August and the first room we were given was in our opinion not up to a 5 star standard.The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Hotels near Namaste Transportation & Tours.Hotels near Hekab Be Biblioteca de Akumal.Hotels near La Sirena's Fine Mexican Handcrafts.Hotels near Hare Krishna Spa Yoga Reyki.Hotels near Zentropia Palladium Spa & Wellness.Hotels near Dolphin Discovery Tulum - Akumal.Adults Only and Adult Friendly Resorts Akumal.Grand Palladium Hotels & Resorts in Akumal.Grand Sirenis Riviera Maya Resort Rooms.Grand Sirenis Riviera Maya Resort Features.Hotels near Grand Sirenis Riviera Maya Resort.
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